Case · Product Experience

30%: Less time spent on the project. No need to rewrite the product from scratch.

DOMVS iT redesigned the Onii experience through continuous discovery and evolution of the legacy system, reducing friction without disrupting the product.

Product experience redesign
The detailed solution

Redesign that evolves the experience without breaking the legacy

30% less time
in the user journey
Complete redesign
of the experience and the interface
Dual-track
discovery and delivery in the same cycle
Preserved legacy
evolution without disruption to the existing core

The challenge was to make the journey more fluid and intuitive without compromising the legacy system that supports the business. We worked in dual-track, discovering and defining at the pace of practical application.

Continuous journey discovery

We mapped the frictions that impacted purchase fluidity and value perception, prioritizing improvements with the greatest effect on the user experience.

Complete interface redesign

We rebuilt the interface with new components and UX patterns focused on convenience, clarity, and efficiency, maintaining consistency throughout the journey.

Evolution of the legacy

The redesign progressed incrementally and safely, without compromising the integrity of the existing system or interrupting operations.

Context

In an international expansion scenario, Onii needed to make the app experience smoother and more adaptable to a growing operation. The evolution had to happen without requiring a complete product rebuild.

Challenge

The journey presented frictions that increased the time needed to complete actions within the app. The challenge was to redesign the experience based on evidence while maintaining compatibility with the legacy system and the speed of evolution.

Solution

DOMVS iT established a product squad using a dual-track model, with continuous discovery tracking the solution’s evolution. The user journey was revised based on the identified pain points and translated into a new UX experience, featuring a redesigned interface and new components that fit seamlessly into the existing environment.

Result

What changed for the business

A shorter journey and a product prepared to evolve.

The redesign reduced the user journey time by 30%, making navigation more straightforward. Onii gained a refreshed interface without compromising the integrity of its legacy, allowing the product to continue evolving on an already established foundation.

  • More efficient journey. Steps and interactions were reorganized to reduce effort during app usage.
  • Discovery-driven decisions. Product evolution started responding to problems identified in the experience, rather than just interface demands.
  • Evolution without disruption. The redesign was incorporated into the product while preserving the critical components of the existing environment.
DOMVS iT redesigned the experience while honoring our legacy: the journey became more seamless, and the team continued to evolve without any setbacks.
Customer testimonial

Reduce friction without turning evolution into rework.

DOMVS iT helps identify where the user experience is holding the product back and improve the user journey with measurable impact, while preserving what already works.

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