{"id":206,"date":"2026-08-08T09:03:12","date_gmt":"2026-08-08T09:03:12","guid":{"rendered":"https:\/\/dev.domvsit.com\/ams\/"},"modified":"2026-09-03T11:27:06","modified_gmt":"2026-09-03T11:27:06","slug":"sustentacao-de-aplicacoes","status":"publish","type":"page","link":"https:\/\/domvsit.com\/en\/solucoes\/tecnologia\/sustentacao-de-aplicacoes\/","title":{"rendered":"AMS \u00b7 Application Support and Maintenance"},"content":{"rendered":"
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\n AMS | Application Support and Maintenance<\/span>\n

Stable applications, monitored and ready for evolve<\/span>.<\/h1>\n

The AMS for DOMVS iT is responsible for supporting applications to ensure operational continuity and keep the environment ready to meet new business demands.<\/p>\n

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\n What is<\/span>\n

Continuous support for applications that need to remain relevant.<\/h2>\n

Application Management Services, or AMS, is an application management and support model that concentrates recurring environmental demands in a specialized team.<\/p>

DOMVS iT takes on this routine with continuous monitoring to handle incidents, maintain application stability, and drive their evolution over time.<\/p>\n <\/div>\n

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Earnings<\/span>

What changes for the business<\/h2><\/div>\n

Less effort on maintenance, more focus on evolution.<\/p>\n

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Protected operation<\/h3>

Keep critical systems available and monitored.<\/p><\/div>

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Structured incident response<\/h3>

Reduce the impact of failures with an operation prepared to act.<\/p><\/div>

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More focus for the internal team<\/h3>

Remove recurring demands from the schedules of strategic teams.<\/p><\/div>

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Applications that continue to evolve<\/h3>

Keep the environment aligned with new business needs.<\/p><\/div><\/div>\n <\/div>\n<\/section>\n\n

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How do we do it<\/span>

How we structure the AMS<\/h2>

Support prepared to follow the entire application lifecycle.<\/p><\/div>\n

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Support management<\/h4>

We organize the operation and the recurring demands of the application.<\/p><\/div>

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Continuous monitoring<\/h4>

We monitor the environment to identify deviations before they have an impact.<\/p><\/div>

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Incident management<\/h4>

We handle incidents with defined priority and follow-up until resolution.<\/p><\/div>

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Change management<\/h4>

Evolutions are conducted with control over the impact on the environment.<\/p><\/div>

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Evolutionary improvements<\/h4>

The application continues to advance as new needs arise.<\/p><\/div>

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SLA and governance<\/h4>

Agreed-upon indicators provide visibility into performance and service level.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n

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Questions<\/span>

Frequently asked questions<\/h2><\/div><\/div>\n
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